Effective Date: 22 October 2026

Business/Legal Entity: Expolens Exhibitions & Events

1. Information We Collect

We collect information you provide, such as your name, company name, designation, mobile number, email address, location, exhibition requirements and project details. We also maintain records of your communication preferences, consent and withdrawal requests.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and prepare quotations.

• Coordinate requested services and ongoing projects.

• Send exhibition updates, event invitations, service offers and promotional information where you have opted in.

• Maintain consent records, honour communication preferences and meet applicable legal obligations.

3. Marketing Communications

With your consent, we may contact you through your selected channels: RCS, SMS, Email, WhatsApp and Phone Calls. Marketing consent is voluntary. We do not treat acceptance of our general terms or submission of an enquiry as automatic permission for ongoing marketing.

4. Information Sharing

We may share information with authorised service providers that help us manage enquiries, deliver messages, host systems or provide requested services. They may process information only for authorised purposes, subject to appropriate safeguards.

Messaging and communication platforms may also process information under their own privacy policies. We may disclose information where required by law or to protect legal rights.

We do not sell or rent your personal information or provide it to other businesses for their independent marketing without your separate consent.

5. Retention

We retain personal information only for as long as reasonably necessary for the stated purposes and applicable legal requirements. After you opt out, we may retain limited consent and suppression records to demonstrate compliance and prevent further unwanted marketing.

6. Security

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration or loss.

7. Your Choices and Requests

You may contact us to request access to or correction of your information, deletion where applicable, or withdrawal of marketing consent. We may verify your identity before acting on a request. Certain records may need to be retained to meet legal obligations.

You may unsubscribe using an available link, reply STOP where supported, or email expolens.mktg@gmail.com. You may withdraw consent separately for individual channels.

8. International Processing

Some service providers may process information outside India. Where this occurs, we will comply with applicable requirements for such processing and transfers.

9. Policy Updates

We may update this policy from time to time. The revised version will show its effective date. Where required, we will notify you of material changes and obtain fresh consent.

Contact Customer Support Team

Business Name: Expolens Exhibitions & Events

Email: expolens.mktg@gmail.com

Please contact us with privacy questions, complaints or requests concerning your personal information.